Frequently Asked Questions

What is provided at your accommodation?
Is heating included?
Is there WiFi and phone signal available?
Can I bring my dog?
Can I bring my Cat?
Are the properties within walking distance of local amenities?
Where is the nearest supermarket?
What is your minimum night stay?
What day can I check in?
What time is check in and check out?
Are we required to do anything during our stay?
Do we have to pay a deposit and when is our final balance due?
What happens if we break something?
If we are staying for longer than a week do, we get fresh laundry?
Who do we contact if we have any questions or problems during our stay?
Can you help with suggestions of things to do in the area?
Do the properties have parking?
Can I get public transport to the cottages or do I need a car?
Can I change my reservation after I’ve booked?
I have an electric car is there car charging available
Where are the nearest car charging points
Are your cottages accessible?
What is accessibility to the Yurt site like
Will our hot tub be ready for when we arrive?
Can we empty and re fill the hot tub ourselves?
Are children allowed to stay at the yurt site?